Friday, March 19, 2010

The future of publishing

Penguin are beginning to figure out that the trick to business success is to listen to your customers. That is, the end user--that is, the reader. This video is from an internal sales conference. Do watch past the halfway point:


(via Word is Up)

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5 comments:

  1. I was just annoyed at them taking potshots at Lady Gaga.

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  2. Nicely done! Thanks for posting.

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  3. That is very clever. She has a nice voice and at first I got angry but then I was really pleased and smug when she read it back. Very swish idea.

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  4. It's English, so I'm guessing there was beer involved in the original idea-making...

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